With over eighteen years of consulting and software delivery experience in agile transformation, coaching, and product & requirements management, Yvonne Chen has created value for agile teams in the trenches as: an agile coach, scrum master, and product strategist. As an agilist, she has coached and led agile teams to successful deliveries in financial, insurance, healthcare, and service industries. She is an expert-level facilitator and agile inception lead, believes in making work fun for teams, and firmly adheres to the Agile Manifesto’s theme, “Software development shouldn’t suck.” Yvonne is currently an Agile Coach at CapTech Consulting, a U.S.-based technology and management consulting firm that brings expert consultants to every engagement. Others Talk, We Listen.