Nicole Spence-Goon has been working in the IT industry for over 20 years in several roles. From developer to tester to business analyst to Scrum Master to Coach, Nicole has used her experience to enhance her abilities as a knowledgeable Agile practitioner. Her mission to constantly expand her skillset has led her to become a Certified Scrum Professional, attain several SAFe certifications as well as become a Certified Professional in Agile Coaching. Nicole has used her experience on projects that were transitioning to Scrum and SAFe to guide her approach for helping Federal government agencies realize the benefits of Agile principles as opposed to just technical practices. She specializes in team coaching and facilitation and has empowered teams to increase their workflow and boost their team performance.