Amy Gawronski Zuccaro is the Head of Design Operations at She leads her teams to follow research-backed, user-centered design principles to create frictionless experiences in the purchase process, from learning about the products to enrolling in a program.

Amy has over 20 years of experience as a Visual Designer, and 10 years as an Agile practitioner. Her core skill is bringing order and efficient process to the wild world of UX design.